Privacy Policy

Effective Date: July 13, 2025

At Zivvica, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal details (name, email, shipping address, phone number)
  • Payment information (processed securely via third-party providers)
  • Browser/device data (IP address, time zone, cookies, etc.)
  • Order history and customer support interactions

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders
  • Process payments and provide invoices
  • Communicate with you about your order or promotions
  • Improve our website and customer experience
  • Prevent fraud or unauthorized access

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only when necessary, such as:

  • Payment gateways (e.g., Shopify Payments, PayPal)
  • Shipping and logistics providers
  • Analytics tools (e.g., Google Analytics)
  • Email marketing services (with your consent)

4. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing communications at any time
  • Withdraw consent or raise concerns by contacting us at support@zivvica.com

5. Data Retention

We retain your data only as long as needed to fulfill orders, comply with legal obligations, or improve our services. You may request deletion of your data at any time.

6. Security

We take all reasonable precautions to protect your data and follow industry best practices to prevent loss, misuse, or unauthorized access.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@zivvica.com